Stolt / Help Center / Warranty & Support

Warranty & Support

Our backpacks are built to last and come with a 2-year warranty. If something goes wrong under normal use, get in touch and we’ll sort it.

Quick answers — Warranty & Support

What’s covered and how to start a claim.

How long is the warranty?

2 years on all products.

How do I make a claim?

Email info@stoltrunning.com with your order info and photos/video of the issue.

Out of warranty—what then?

Email us; we’ll advise the best next step.

Full answers & guides

Coverage details, claim steps and repair options.

	Alpha C Business Set	Alpha Business Set	Athlete Commuter Set	Podium Business Set
Capacity	20l->25l	20l->25l	15l->18l	10l-13l
Weight	1.4kg / 3.1lbs	1.2kg / 2.6lbs	1kg / 2.2lbs	0.7kg / 1.5lbs
Material	1680D Ballistic Nylon	500D Nylon	500D recycled polyester	500D Nylon
Side handle
Electronics Organisation	Separate compartment with padded laptop sleeve and multiple pockets	Separate compartment with padded laptop sleeve and multiple pockets	Separate compartment with padded laptop sleeve and multiple pockets	Padded laptop sleeve & easy access pocket
Garment packing	Separate Garment box	Separate Garment box	Separate Garment box	In-built Garment Sleeve
Expandable pocket			Expandability with roll top
Hide-away straps
Carry options	Backpack (business & sports mode), top-handle, briefcase	Backpack (business & sports mode), top-handle	Backpack (business & sports mode), top-handle, detachable waist belt	Backpack (business & sports mode), top-handle

	NEW Alpha design with a super tough, rugged material and a side handle perfect to cycle or walk to the office and overnight business trips	ORIGINAL Alpha design with a super durable, yet light-weight material designed for runners and cyclists as well as business travellers	ATHLETE is our rolltop design with a more relaxed feel and water bottle pockets for city runners and cyclists alike.	PODIUM design is half the size of Alpha making it the perfect day pack for those looking to pack light and run for longer distances

	£249	£198	£198	£169

Alpha C Business Set

Alpha Business Set

Athlete Commuter Set

Podium Business Set

Capacity

20l->25l

15l->18l

10l-13l

Weight

1.4kg / 3.1lbs

1.2kg / 2.6lbs

1kg / 2.2lbs

0.7kg / 1.5lbs

Material

1680D Ballistic Nylon

500D Nylon

500D recycled polyester

500D Nylon

Side handle

Electronics Organisation

Separate compartment with padded laptop sleeve and multiple pockets

Padded laptop sleeve & easy access pocket

Garment packing

Separate Garment box

In-built Garment Sleeve

Expandable pocket

Expandability with roll top

Hide-away straps

Carry options

Backpack (business & sports mode), top-handle, briefcase

Backpack (business & sports mode), top-handle

Backpack (business & sports mode), top-handle, detachable waist belt

Backpack (business & sports mode), top-handle

NEW Alpha design with a super tough, rugged material and a side handle perfect to cycle or walk to the office and overnight business trips

ORIGINAL Alpha design with a super durable, yet light-weight material designed for runners and cyclists as well as business travellers

ATHLETE is our rolltop design with a more relaxed feel and water bottle pockets for city runners and cyclists alike.

PODIUM design is half the size of Alpha making it the perfect day pack for those looking to pack light and run for longer distances

£249

£198

£169

Warranty & Support

Quick answers — Warranty & Support

Full answers & guides

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