What if I need help or have questions that aren’t covered here?
Our customer support team is always ready to help. You can email us at info@stoltrunning.com for any questions, big or small. We strive to respond within 24 hours. If you prefer a call, provide your number and request one by email – we can arrange a phone call or even a video chat if needed to walk you through any issues (like adjusting your pack). We also have an online contact form on our Contact Us page, and you can reach out via our social media channels. Lastly, be sure to check out our Stolt Journal and guides – we publish articles that cover common topics (e.g. how to choose the right backpack, run commuting tips, etc.) which might already have the info you’re curious about. We’re here to help you get the most out of your gear. Never hesitate to drop us a line – we want you to get answers and enjoy your STOLT experience.


