Returns & Exchanges
We want you to love your STOLT gear. If for any reason it’s not the right fit, you can return items within 90 days of delivery for a refund. To be eligible, the product should be unused and in its original packaging (so hang onto those tags and the box until you’re sure). UK customers enjoy free returns, while international customers will need to cover return postage (we’ll explain that in a moment). Please note that if you purchased a custom or personalized item, or a special one-off project bag, those might not be returnable in the same way – but that’s rare. Overall, our policy is hassle-free: 90-day window, no questions asked (aside from feedback, which we always appreciate!). For full details, you can also see our Returns and Refunds page.
